Chat BOT
Transaction BOT
A Chat or Voice Bot that performs various admin transactions for employees
- Employees initiate a conversation with the Bot to perform any transaction e.g. apply for leave, claim expenses, update patient data, etc.
- The Bot connects with the organization’s relevant systems at the back end and seeks specific information from the employee.
- Based on the employee’s inputs, the Bot follows the organization’s approval process and reverts to the employee on the final decision.
FAQ BOT
A Bot that looks up company policies and advises employees accordingly
- Employees have various queries at an operational level e.g. process to update particulars, leave and travel entitlements, etc. that they ask the Bot over a Chat.
- The Bot refers to various Company documents on Sharepoint, internal websites or any other data warehouse to revert with an appropriate response.
- Employees are able to get specific and relevant information easily instead of logging into various applications and searching for information.
Frequently Asked Questions
AI Bots significantly enhance productivity of Healthcare staff by relieving them of admin duties, ensure accuracy of responses through connectivity to back end systems, and improve patient satisfaction by providing 24x7 support.
- Healthcare Conversational AI Bots play a crucial role in Patient Management. These Bots provide solutions for Pre and Post Surgery advice, Appointment booking, Patient Feedback, Diet Monitoring, etc. Since these Bots can be available 24x7, patients have the flexibility to converse with the Bot at their convenience.
Zevigo has extensive experience in the implementation and management of Healthcare Voice and Chat Bots. This includes management of Patient Data Security, knowledge of the needs of Healthcare Staff, familiarity with operational processes in major Hospitals, and the ability to integrate various components like Voice, Data, Back-end systems and Conversational AI. In summary, Zevigo provides an end to end solution for Hospitals.
Contact Us
- +65 8424 5106
- info@zevigosolutions.com
- #23 - 01 Tung Centre. 20 Collyer Quay. Raffles. Singapore - 049319