Use cases of AI BOTS
in Patient Experience
Medical Triage
Our voicebots save Nurses' and Doctors' time to get Patients' medical condition
- We use voice technology to collect patients’ medical condition. This is more efficient and accurate than traditional ways.
- Our AI-powered voicebot records information in real time (no manual jotting down).
- This saves Doctor's and Nurse's time to document the patient's current condition, medication, dosage, etc.
Pre - Surgery Calls
Our voicebots save Nurses' time to
pre-qualify patients for surgery
- Our voicebot pre-qualifies surgery patients with regard to their current medical condition, recent travel, contact with infected persons, etc.
- Our AI-powered voicebot either calls patients or receives calls from patients, verifies their credentials, and collects all necessary information.
- Nurses handle only exception cases resulting in a significant saving of their time and increase in productivity.
Post - Surgery Calls
Our voicebots save nurses’ time to check on patients who have been discharged post-surgery
- Our voicebot monitors progress of surgery patients after their discharge..
- Our AI-powered voicebot calls patients, verifies their credentials, and asks specific questions on patient’s condition depending on the surgery.
- Nurses handle exception cases only and get periodic updates from the voicebot. This results in a significant saving of their time and increase in productivity.
Diet Monitoring
Our voicebots assist patients and caregivers to adhere to dietary requirements
- Patients and Caregivers find it difficult to monitor intake against prescribed dietary requirements like Protein, Fat, Sugar, etc.
- Our AI-powered voicebot converts daily food intake into its nutrients and advises patients based on their diet plan.
- This enables patients to adhere to their diet plan and change their food intake over time.
Appointment Booking
Our voicebots make appointment
booking easy
- Our bots automate appointment booking to manage the hospital’s activities, be it a doctor’s calendar, lab availability or medicine collection from pharmacy.
- It can reschedule appointments to suit the patient’s convenience and hospital availability.
- Personalised follow-up appointments ensure each patient stays on top of their treatment.
Patient FAQ
Our ChatBots resolve patient enquiries with greater speed and accuracy
- ChatBots provide 24x7 support for patients and their families to obtain information such as medical insurance, admission process, etc.
- This support can be available 24x7 on Mobile & Web or any other application like Whatsapp, Facebook@workplace, MS Teams, etc.
Contact Us
- +65 8424 5106
- info@zevigosolutions.com
- #23 - 01 Tung Centre. 20 Collyer Quay. Raffles. Singapore - 049319